Reset Passwords Emails Are Not Being Sent

Bugs
1

I noticed that ‘send reset email’ emails were not delivered while testing, so I checked the normal ‘send email’ and it’s working fine. Any reported issues in that area?

2

Are you trying to use/send the token from the front end or back end?

3

just a normal workflow ‘send reset password’ workflow triggered from front end.

4

And just to double check: the user you’re trying to reset the password for exists in your database?

5

I don’t think so. Pls check:

  1. You used the correct email address.
  2. Your spam.
  3. Bubble logs entry.
  4. Sendgrid logs entry.
6

thank you both, it’s working and it was in my spam. embarrassing that I didn’t check :woman_facepalming: but how come it was in there? anyhow, issue fixed! thanks for the help!

1 Like
7

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