Sendgrid, Loops email

Need help
1

My Sendgrid connection doesn’t send out confirmation or forgot password emails anymore. I now added Loops but now have 2 sets of cname records. How can I set it up so that I don’t need to use Sendgrid for these emails while showing my domain in the emails and not bubble’s. I think I need someone to explain to me how this works as it’s confusing to. me.
Thanks in advance

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2

I had the same exact issue with Sendgrid, so I switched to Postmark. It handles these transactional emails with ease. And on top of that it’s cheaper than Sendgrid

3

I signed up with Loops and have connected it and it saves new users but how do the confirmation and password reset emails work? This is the part that I’m confused about.

4

Hello,
To switch from SendGrid to Loops for sending confirmation and password reset emails while maintaining your domain in email headers (and avoiding Bubble’s domain), you can follow these steps:

  1. Update Domain Authentication Settings: Remove the SendGrid CNAME records if you no longer want to use SendGrid. Then, confirm that the CNAME records provided by Loops are correctly set up in your DNS. This will ensure that emails sent through Loops display your domain instead of “via Bubble.”
  2. Set Up Loops as the Primary Email Service: Within Bubble’s settings, disable or remove any references to SendGrid to avoid it conflicting with Loops. You may also want to review any Bubble workflows that send emails, updating them to use Loops as the primary service.
  3. Verify Loops Settings: Log into Loops and check its email templates for confirmation and password reset emails. Ensure that Loops is set up to handle the specific functions you want (like email confirmation and password resets) to avoid workflow disruptions.
  4. Testing: Send test emails to ensure Loops is correctly sending emails from your domain, and check that they don’t appear as “via Bubble.”

If you need further help with setup or troubleshooting, feel free to reach out, and I’d be happy to assist you directly.

5

Wow ! what a gpt answer :100:

1 Like
6

Loops is set up and DNS verified. I have the templates ready. It’s the reset pw and confirmation emails that I’m stuck with. What is the setup to have Loops send those?