SendGrid with custom domain doesn't work

I moved an app to a custom domain, and now im trying to make SendGrid work but it doesn’t.
Whenever i enter an api key i get from SendGrid, a popup says “There was an issue validating your key. Please check.” and that’s where I’m stuck.

Sendgrid is configured for the same domain and it’s authenticated. Sender is also authenticated. I tried to make several different keys just in case, and it didn’t work as well.

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Same problem, brand new domain, fully validated with Sendgrid…

I tried sending with the Sendgrid plug-in and it works just fine, while the validation on the Bubble->Settings->Domain/Email “Verify Sendgrid Key” returns the same error @vturiashvili mentioned.

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Could this be an issue with DNS propagation? My domain is less than 24 hours old. But… sending email using the plug-in worked, so it seems more of a Bubble issue?

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Thanks for reporting this issue, our team is working on this and if you are experiencing this issue please email us at support@bubble.io or file a bug report.

Uhh okay, I thought i was doing something wrong. Thanks!

Thank you all for your patience. Our engineering team has pushed a fix to solve this issue. Please go ahead and test this in your applications to ensure that the actual behavior meets your expectations.

Please do email us at support@bubble.io if you have any further questions.

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Yes it worked now! THANK YOU!

I am having the same problem as well. Any special trick to get the key to validate?

Well i couldn’t validate it for a couple of days. and just tried again when Jeff said it’s working now and it worked. I’m not really sure, if that can be the case, but i tried with the same 2 day old key that worked. Maybe there is anything from sendgrid side as well. The only thing i can suggest is to generate a key, and if it doesnt work try it again another day, the same key.

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I am facing this issue too, I will try again in a few days!

Yes, just make sure you save the key somewhere, sendgrid shows it to you only once, you cant check back later and see it again.

Hi ! I have the same issue … I tried since 2 days and I always have the same error message "“There was an issue validating your key. Please check.”

Sendgrid is configured for the same domain and it’s authenticated. Sender is also authenticated. I tried to make several different keys just in case, and it didn’t work as well.

Definitely worth reporting a bug then. Does seem like an issue.

Make sure to leave “sendgrid template” box empty and try without any template emails.

Has this improved for anyone? I’m facing the same problem.