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Setting "Redirect users that haven't changed their password"

Hi there - wondering if I’m missing something or if there’s a bug:

There’s an option in the app’s Settings, “Redirect users that haven’t changed their password” which lets you pick a page to redirect users to. We currently have this enabled, and have selected our “reset_pw” page there for users to be redirected to. However we’re finding that sometimes the attempt to redirect is actually trying to bring our users to: ourapp.com/index/reset_pw rather than to ourapp.com/reset_pw

Here are some additional details:

  • We have a page that allows our app’s super user to reset another user’s password. We do this in the workflow by assigning the selected user a temporary password. We send them the email with the new (temporary) password.
  • When the user gets that email, goes to our site’s log in, and logs in using their email and provided temporary password, they are redirected to ourapp.com/index/reset_pw, which obviously doesn’t exist.

It’s true that in our workflow our login page redirects users to the index page once logged in. But it doesn’t seem right to append the /reset_pw page to the URL of wherever the user is - instead it should take the app’s main url (ourapp.com) and then append.

Wondering if I’m missing something here and someone’s got this working properly, or if it’s a bug?

Thanks!

@NigelG have you run into this at all by chance?

Sadly not, no.

If it looks like a bug, then worth emailing support ?

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