Stripe Customer ID not saving (Bubble Stripe plugin)

Need help Plugins
42

Willing to pay someone $60 to fix this problem for me. It should be an easy fix for anyone who is very familiar with Stripe.

43

I’m not interested int eh $60 but feel free to share a link to the editor if you want me (or someone else) to take a look - I’m sure it’s something simple…

44

Thanks, adam! I just sent you viewing access to my editor. Btw, do you work for the Bubble team? I see your on the forum frequently.

45

Here is temporary access to my editor.

When a user clicks “manage plan” button, they are supposed to go into their Stripe Customer Portal. But the problem is that for some reason, it is unable to record the Customer ID when a customer subscribes to a plan.

Screenshot 2025-04-26 at 11.07.01 AM
Screenshot 2025-04-26 at 11.07.01 AM970×694 50.1 KB

46

Your Privacy rules don’t permit access to the User’s (system) Stripe Customer ID (and other system Stripe Data).

The system Stripe Data is bundled under the ‘Social Networks’ field in the User Privacy rules, so you need to have that accessible to the User in order to be able to access it.

So check the ‘Social Networks’ box on the relevant Privacy Rules for your User Datatype.

2 Likes
47

Thanks, I will get to it and report back.

48

Thanks adam! It worked!