Forum Academy Marketplace Showcase Pricing Features

Stripe Express Marketplace - Social Security Number Required

Upon creating a seller account, it appears that the seller’s full Social Security Number is required:
SSN needed

But the create seller workflow action doesn’t have a field for full social (only last 4). How can I get the SSN captured?
Screen Shot 2021-01-15 at 12.59.10 PM

Thank you in advance
SP

Unfortunately I can’t be of help for this one as I’m using the Stripe Connect Onboarding procedure from Stripe, that way I don’t have to deal by myself with my client account setup. It works like a charm, don’t hesitate to give it a try.

Thanks for the advice. At this stage, I’ve got everything working except for the damn SSN, so I’ll see what zeroqode comes back with before trying an alt solution.

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Sure!

Hi guys @Christophe_HK @SerPounce

Sorry for delayed response, our plugin is going to be improved because the Full SSN has been recently required by Stripe and this feature is missing in our plugin at the moment.

We’re going to notify as soon as we have any updates on this matter!

Thanks in advance for your patience. :pray:

Best regards,
Zeroqode Team

Hi guys @Christophe_HK @SerPounce

We finally updated our plugin with full SSN feature. Please upgrade to the latest version, refresh your app and give it a try again.

Best regards,
Zeroqode Team

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Question:

Is SSN only required for Seller account? Do customers/buyers need to provide ssn to make purchase or save payment methodsd?

Hello @NoCodeNinja

Thank you for your question.

The SSN number is only required for a seller account, customers do not need to provide the SSN number to make a purchase. You can read more about the requirements for verification here: https://stripe.com/docs/connect/required-verification-information

Please let me know if you have any other questions.

Regards,

Zeroqode Support Team

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