Stripe seller ID not created in Live version

Hello,

Seller ID is being generated very well with test stripe keys, but not with live ones eventhough everything goes well until the redirect. I am using Bubble’s stripe plugin.

Any ideas please?

can you screenshot what action it is you are trying to perform?
Have inputted all relecant details on the bubble stripe plugin inclduing the tab for the test and live version?

Yes I’ve inputted the sk and pk for both test and live versions.
Where I’m not sure is the settings on stripe website, I don’t know if there’s something specific to be done, but what’s weird is that it all works in test mode, I thought that putting the live keys would still everything the same

It sems like the actions after step 1 are not taking place, which probably means that the redirect url that I’m using is wrong?

If my live website is: www.livewebsite.com/services, would you please type the exact redirect url that I should put? What I have right now is https://livewebsite.com/services/poststripeauth

If you are using the Bubble Stripe plugin, then they create this in a field automatically for you. You can check the Current Users’ Stripe … then check out their info. Seller ID should be in the list. Does that help? :blush:

Thank you, but this is not happening, the Stripe Seller isn’t getting created. I have changed the redirect url to add api/1.1/oauth_redirect but it is giving me the rrror:

{“statusCode”:400,“body”:{“status”:“ERROR”,“message”:“Redirect ID invalid”}}

Frustrated that all was perfect and still is in test mode, but in live.

@btinc Can you show me the Step 1 (Register the user as a seller) part.

Also, do you have both test and live keys in the correct fields for the Bubble Plugin page?


Here it is. Yes I have the live and test apis in the correct fields, also the Live Client ID

Ok, so then it is probably just the Stripe side of things that aren’t set up properly. You need to make sure you have the Redirect URL for live in Stripe as well. What do you have there so far?

This is what they say to add: https://bubble.io/poststripeauth

Yes I have this https://livewebsite.com/poststripeauth.
It is very weird that all step after this “register user as seller” are not executing in bubble

This post seems like having my same problem : Stripe redirect URL

Maybe I should try: Stripe Authentication instead of my custom domain? But the rest of the solution sounds too complex! I thought the plugin did all that for us to get the token and so on, I don’t understand the solution that was suggested there

Have you tried just adding https://bubble.io/poststripeauth just the way it is? I think this is what you need to do.

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It finally worked! it’s Stripe Authentication that should be used …

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Yeah, it’s weird, but glad that got it working. :blush:

Thanks a lot for your help. Very weird, but finally happy it works, after spending like 5 hours on it!

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Yeah, glad I was able to help you out. :blush:

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