Data not saving to backend

[geo.chiv.george]

I am experiencing some strange behaviour which has cost be 8+ hours trying different work arounds. Essentially while data appears to be saving on the front end when using the javascript to bubble plugin, on page reload no data is actually saved to the backend.

I’ve already filled a bug report but considering my previous experience with bubble where I mostly get a run around with a 24 hour delay in between, I don’t expect it to be resolved within the next 2 weeks. That’s if it ever does get resolved.
Any assistance form the community would be appreciated.

Cheers!

[shahidalikhan5ish]

@geo.chiv.george

I am experiencing some strange behaviour which has cost be 8+ hours trying different work arounds. Essentially while data appears to be saving on the front end when using the javascript to bubble plugin, on page reload no data is actually saved to the backend.

I’ve already filled a bug report but considering my previous experience with bubble where I mostly get a run around with a 24 hour delay in between, I don’t expect it to be resolved within the next 2 weeks. That’s if it ever does get resolved.
Any assistance form the community would be appreciated.

I’m facing an issue where data appears to save on the front end using the JavaScript to Bubble plugin, but doesn’t persist after page reloads. I’ve filed a bug report, but past experiences suggest it may take weeks for a resolution. Any community assistance would be greatly appreciated.

[geo.chiv.george]

This is exactly what is happening with me also. The workaround I’ve found is using database triggers which is not ideal since it’s not instant and will need to happen synchronously

[gerbertdelangen]

Hi geo,

Did you check the Logs to see what is happening?

If the Logs do not provide enough information, maybe you can try to assign the value of locationNew to a custom state first and after that using that state to create the Work location.

[geo.chiv.george]

@gerbertdelangen

If the Logs do not provide enough information, maybe you can try to assign the value of locationNew to a custom state first and after that using that state to create the Work location.

have tried all that. The logs shows the value but doesn’t save on backend.

[geo.chiv.george]

Update on this. As expected bubble team has not been able to provide any solution over a week after this bus has been reported.

Really not sure how sustainable it is to build a business on a platform with so many bugs and with so little support and response. Really feeling an all time low with Bubble right now

[gerbertdelangen]

Hi Geo, that must be frustrating.

Another option to see what is happening is to temporarily add a text to the page and set that text to the value of locationNew. Then with debugging enabled, maybe you can find out more (for instance at what moment locationNew’s value disappears).

[shahidalikhan5ish]

It seems the JavaScript to Bubble plugin is saving data on the frontend but not persisting on page reloads. Despite filing a bug report, resolution may take time due to past experiences with Bubble’s support. Seeking community assistance could provide additional insights or workarounds.