Stripe connect error"Payee does not have a stripe account" error

[baroud8812]

Hi everyone,

I’m building a marketplace where professionals can sell their services. So they register in my app and I register them as a seller with stripe plugin workflow “register the user as a seller” with connect standard.

Then a buyer can purchase their services, is redirected to checkout. The seller gets his money minus the marketplace fee. Everything was working yesterday and today it doesn’t. I can register a user, register him as a seller with a connect standard account, but when a customer clicks on the pay button is not redirected to the checkout anymore. Instead there a popup like that:

I must have done something but I can’t see what. I’m on a free plan for now so sadly I cannot go back. I didn’t touch the privacy rules, and the payee account is activated and visible in the stripe marketplace account.

If anyone a experience with stripe connect account please reach out.

#emmanuel

[it18]

Hi,

I was facing this error some time ago (and dont clearly remember what it was now) but it probably happends when i was testing new methods and probably change Stripe Client ID and Secret to my another account and then this error occurs.

Check you Client ID and Secret in your plugin.

[baroud8812]

Hey thanks for reaching out mate. I checked it but I still have the same issue. But I changed the stripe checkout version ton the v2 instead of the v3 and it work ! That’s weird.

Nobody else had that issue ?

[baroud8812]

In my stripe account, under the tab connect, I can see all the payments and their status:

With the stripe checkout v3 their all incomplet and they stop for the same reason: “PaymentIntent : requires_payment_method”

But when I use the checkout v2 it works