Forum Academy Marketplace Showcase Pricing Features

Stripe plugin | Temporary bug

Hi,

Everything was working perfectly with the stripe plugin and the integrated APIs.
Suddenly it stops working on the test and the live version, Is anyone having the same problem? or can identify what would cause this.
Screen Shot 2022-01-26 at 12.41.40 AM

Thank you,
Al

Very sorry you’re having this issue! Can you file a bug report for this case? We’ll need to look at your application, and then the success team will be able to assist you.

Thanks!

Hi @emmanuel, thank you for replying. But why do I need to share my application password? Can I share time slots or something to contact the team so we can solve this issue?

Our team needs to be able to reproduce the bug to look into it. Can you do this with a test account?

Thank you for using the word test.
I noticed that adding collecting card payment if the current user stripe consumer ID is empty is no longer working. (Problem)
And because of the old process(Problem) being fine all the time that’s what confused me and even if it’s empty using the consumer id as a condition will not work since it does not exist.

It’s working, when used the current user card id is empty. (Simple condition solving)

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