Users not being recognized when changing browser

Hi ! Whenever I do a preview of my app it only works fine as long as I work in the tab that is automatically opened. But if I want to use that same tab the Responsive Viewer, or if I run bubble and want to preview in my mobile, whenever I want to log users in, I get the following error message:
“We didn’t find an account with those login credentials”
(of course users credentials are correct).
Any idea about what could be wrong ?
Thanks

That’s not possible. Perhaps you’re trying to log in on the live database when your users are in the development database or vice versa?

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Thanks @georgecollier I’ll check if somehow that’s what’s happening.

But I haven’t deployed my app yet, so technically I guess there is no way I could be using live DB, right ?

Yeah. Then your login credentials just aren’t correct. Did you create the user from the editor? If so try resetting the password.

Yes all users were created from the editor. I’ll try that then.
Many thanks